Allstate Motor Club - Done with all state
My husband is stuck on the side of the road three hrs from home from 10pm called allstate for towing and someone just now showed up at 4:30am and told him they will not take his car to his destination only to the nearest tire shop. He is suppose to be a work and may cost his job! Very unhappy customer!!!
My battery died so I called for some roadside assistance. After 15 minutes of pushing buttons to get a "live" assistance, she proceeded to ask me all the same questions. I'm saying "live" agent but seemed dead from the neck up! When I became frustrated, she went from...Read more
Allstate Motor Club - Horrible
They contract out local towing companies who are in no rush to get your car. Follow up is non-existing. Go with AAA.
This is the second time i have used this service. Both times i was quoted one hour and it took over 3 hours. Multiple calls and all they say is your driver is on the way. TERRIBLE SERVICE!!!! They obviously dont care!! Switching to a different insurance company. If you...Read more
Don't waste your money on Allstate Motor Club!
My battery died, so I called them for a jumpstart. They said that they could not locate anyone in my area to help me and suggested that I look for help by myself. This company is truly a joke! I will be canceling my membership and will go back to AAA.
Allstate you may or may not get Roadside Assistance so it's not to our "Advantage" to use Allstate. Worst service possible. They were suppose to text me when driving was coming. Ajc llc was the service that Allstate sent me to. They don't even answer the phone with the...Read more
I signed up for All State Motor Club since 2013, after a sales call with a sales lady promising all kinds of member benefit. For paying membership fee for 4+ years I have never been able to enjoy the benefit. In order to enjoy any kind discount (shopping, dining, car...Read more
I didn't like
- Everything they claim they would provide which is nothing
Customer service rep. couldn't locate us because she was not familiar with NJ. Finally said they sent someone but after 1-1/2 hours no one came. Called Allstate back and was told no one was answering the phone because they couldn't locate the car. They gave the towing...Read more
Disgusting service last year I had two flat tires. I called Allstate for a tow they told me they have no one to assist me they left me stranded. I had to call another towing company to remove my car and take it to the shop. I had call them to cancel my membership but I...Read more
I am a driver for a local tow company that contracts for allstate roadside. We have a 4.5 star google rating for outstanding customer service and reliability. I work on commision and barely make enough to survive as is. I have recieved multiple calls for a member in...Read more
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