Manufacturer: Allstate Motor Club Category: Towing Clear all filters (7 of 7 reviews match)
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Allstate Motor Club - The worst with helping the customer
Allstate Motor Club - The worst with helping the customer
Allstate Motor Club - The worst with helping the customer
I called in and got the lady to set up a tow, at that moment I told her to send a text was the ETA which was 4:37 so I left my keys in the truck to be picked up.. I'm waiting at home on my truck and it doesn't show up by 6 so I start calling to the tow company no...
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1.3
Product
Allstate Motor Club Truck Towing
#1100121
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a for my tow truck to arrive. So here is the issue. I received a call back from Allstate, at 8pm asking if the tow was done. The tow truck has not even arrived yet. So I pressed #2, and was connected to a agent. I asked if she could find me a provider that actually get...
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2.2
Product
Allstate Motor Club Truck Towing
#1006749
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Was told it would take 8 hours to get a tow.Told i could go on home and they would take care of it, then 7 hours later called and told me they could not help me to bad. Worst tow insurance ever. Staff and supervisor very rude and non caring. Worst tow insurance...
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Phil2017
Phil2017

Marcus out of Michigan was the worst supervisor you could imagine. I was told to bad could not help me, very rude, non caring. Had this insurance 1 year never used till now, w...

1.0
Product
Allstate Motor Club Truck Towing
#1006449
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Tonight had the worst experience, called to say I needed a tow truck. The man took all my information, this inculed my cell #, he told me he would text & call back with tow truck time of arrival. 1 hr later I still had not heard back from anyone. So I call back and was...
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3.2
Product
Allstate Motor Club Truck Towing
#931199
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I have a box truck with only 23000 miles on the transmission snapped the belt on it and it was overheating. Used Allstate Motor clubs tow company and they towed it the wrong way. A second tow company had to be called a few weeks later when my transmission went. I come...
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1.0
Product
Allstate Motor Club Truck Towing
#926258
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I have been told you HAVE to stay with the vehicle, and also my 16 year old son on the side of the freeway. Last night we had called in a request at 10:00 PM and it now has been 12 hours and the truck remains on the side of the road. If you want to be stranded and...
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Product
Allstate Motor Club Truck Towing
I didn't like
  • Poor customer service
  • Being stranded
  • Being told to stay on freeway
#888160
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They are rude, even afywr my family and I had been waiting for a tow truck for 3 hours. On a clear star filled night. The provider never called to say the were delayed or to provide an update on their eta. When we called the driver he told us not to call again...
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1.0
Product
Allstate Motor Club Truck Towing
#881511
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