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Called Allstate for assistance in the middle of the night, stranded on the side of the interstate. They dispatched a company to assist but never gave a follow up call. I took it upon myself to call the towing company to verify orders, only to find out for the last 45...
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1.5
#1087035
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Used the cellphone of a Student After a half hour of phone play---multiple repeat of info---royal runaround ----Than no one came in the 30 minutes. Waited another half hour and placed a Second call, another half hour of phone play, with a promise of arrival time which...
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#1086686
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I joined the club last month and went to google play to download their app. Google play said that the phone was not supported. When I contacted the club, they took several weeks to respond with a letter that states their app supports only android 5 and above. That...
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2.4
I liked
  • Price
#1080512
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Allstate Motor Club - Sucks

Allstate Motor Club
#1063018
1.0
I was in monument valley when my clutch went out. They couldnt find anyone to help. It was 100 degrees. They left me there. If someone did come, which they didnt, they told me i would have to leave my two little dogs in the car. I couldnt take them in the tow truck. Horrible.9
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Allstate Motor Club - They Don't listen

Allstate Motor Club
#1047457
Gave phone number to be texted/called to operator. They gave 20 year old numbervto provider not one I gave!
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Allstate Motor Club Towing Review

Allstate Motor Club
#891930
1.0
This is the worst motor club i have ever experienced. They've had us waiting over 24 hours for a tow. You can expect to be told that a tow truck will be there shortly but one never arrives, no phone call or anything, and when you call them they keep adding 45 minutes to your wait time. I think paying more through any other motor club is definately the better option.
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Allstate Motor Club Towing Review

Allstate Motor Club
#868860
1.0
Very bad service. For towing I wait 3 hours
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I had my car towed in April and paid Allstate with a credit card and was told I would receive a receipt in mail that I could submit to my local agent and it never came. I called Allstate 800 and would keep getting transferred to the motor club and they kept saying they...
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Anonymous
Anonymous

Don't renew next time it comes up.They tried to talk me into that baloney for years.Unless you're venturing out into enemy territory, don't bother.

1.0
I didn't like
  • Thought tow was included
  • Rude customer service and the way they lie to you
#1080135
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Allstate Motor Club - Auto pay and NO Service
I have been on automatic draft for 7 months and according to Allstatemotor.com account I am not due again until 7/26/2017 however my account has been on a pending hold which has prevented me from being able to use my services. I have needed 2 separate emergency...
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2.2
#1069938
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Allstate motor club is a RIPOFF!! We cancelled services with them and they still continued to charge our credit card monthly 15.50. You have to check your credit card statement every month for at least a few months after you supposedly cancel their services or else...
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#1062375
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Being a former allstate provider we do the dispatched road service and then they decide what they want to pay regardless of what was agreed on prior to service. They can pass you around to different people to the point where you will give up because off lost time...
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Anonymous
Will Sonderberg

Allstate owes me for two unpaid towing service, called multiple times to get paid without any success. Stay away from these crooks.

I didn't like
  • Rude customer service and the way they lie to you
#1045391
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Prior to the most recent service call, Allstate motor club accepted the first tow on my vehicle. It is a 1969 Cadillac Commercial chassis. Now being insured and used as a vintage pleasure vehicle, it is in no way a "commercial vehicle" other than the factory...
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2.5
#1040205
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We have belonged to Allstate for many years. We have only called 3 times in the past four years. Last year our vehicle jumped the dolly while making a turn while the vehicle was in tow, and needed to have the vehicle reset on to the dolly. We were in Georgia at the...
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1.0
I didn't like
  • Service
  • Reliability
  • Dispatch
#1035565
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I had a flat on my 2013 Volvo S60 AWD on a rural country road 30 minutes from Troy NY. I walked a while hitched a ride to get cell service and called it in to the 800 number after 2 hours still NO tow truck and NO call back. When I finally got a hold of Brittany after...
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#1033661
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